Is your Online stock all the stock you have?
No, we have about 40% of our actual stock listed online. We are working every day to add more items to the Online Store.
Please contact us at if you can not find what you are looking for.
You can also like our Facebook page (Franko Boots By El Toro Sports) and Follow us on Instagram (@franko.boots) to be on top of New Arrivals,
Are all your items from Mexico?
Yes, All items are 100% Authentic and From Mexico
Who's the Shipping Carrier?
ITEM WILL BE SHIPPED VIA USPS MAIL
How long do you take to ship my order?
SHIPPING OCCURS MONDAY - FRIDAY (10:00am - 3:30pm)
PLEASE ALLOW UP TO 24-48 HOURS FOR SHIPPING
WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS
Please see our Shipping Policy
How much does Shipping cost?
It depends on the weight of the package and the destination. US orders normally take less than a week for delivery.
Do you offer FREE Shipping?
Yes, We offer FREE Shipping with Tracking on order over $200
No Insurance on orders weighing less than 1lb
Insurance on orders weighing more than 1lb
Who's responsible for shipping transit?
We are only responsible for your order until it reaches the Post Office.
After that, it is out of our control.
We recommend that you select USPS Priority or Express shipping for Insurance to protect against loss or damage.
If you choose not to buy insurance and your purchase is lost or damaged by USPS, we cannot provide a refund. All purchases are shipped by USPS and insured through USPS.
In the case that your shipment is lost or damaged in transit;
BUYER IS RESPONSIBLE TO FILE THE CLAIM WITH USPS.
WE ARE NOT RESPONSIBLE FOR LOST PACKAGES DURING TRANSIT
WE ARE ALSO NOT RESPONSIBLE TO WEATHER RELATED DAMAGE OR DELAYS.
ONCE PACKAGE LEAVES OUR HANDS IT IS COMPLETELY OUT OF OUR CONTROL.
Where are you located?
Rio Grande Valley Premium Outlets
5001 E Expressway 83, Suite 0602
Mercedes, TX 78570
Downtown Brownsville, Texas
What are your Hours?
Mon - Sun: 11:00 AM - 9:00 PM